For EU customers: 14-day right of Withdraw contract

After submitting, you'll receive a confirmation by email. Return Policy for EU Customers (14‑Day Right of Withdrawal) Customers in the European Union have the right to withdraw from their purchase within 14 days of receiving the order. To exercise this right, customers must submit a message through the “14‑Day Right of Withdrawal” form, located at the bottom left corner of the shop’s homepage. After receiving the request, the shop will send a personalized email with the return address and instructions. If the customer chooses to return an item for personal reasons (not related to a defect), they are responsible for: the return shipping cost, properly insuring the shipment, and providing a valid tracking number. Also, please, remember to mark the package as a return item on the customs declaration. The refund will be issued only after the returned item has been received and confirmed to be in the same condition as originally shipped, including all packaging and accessories. If the item is returned used, damaged, incomplete, or in a condition that reduces its value, the shop reserves the right to deduct an appropriate amount from the refund to cover the loss of value, as permitted under EU consumer law. If the item is defective or incorrect, the customer will receive a full refund, and the shop will cover the return shipping costs. * Please note: the 14-day cooling-off period does not apply to: - Goods made to order or clearly personalised